Install the appropriate player first, then contact Pro Max support at +44 7532 814802 to request the one-day service trial. Include the device model and exact player name so support can provide the relevant configuration. Ask about the trial’s actual start and end when the account is issued.
Prepare the device
Complete the device’s ordinary network and app setup before asking for a time-limited account. Installation time should not be confused with actual viewing time.
Send a useful first message
State that the app is installed, name the player and describe the television or box. Do not send a public account screenshot or guess a universal username and password.
Use normal household viewing
Once configured, try the setup where and when you normally watch. Record any repeatable fault with the media name, time and error rather than changing several settings without a baseline.
A practical sequence
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An example to work through
A short message such as “My Google TV has the Pro Max app installed; I would like the one-day trial” gives support a clearer starting point than an unexplained screenshot.
Questions about this topic
Does installation automatically start a trial?
The supplied workflow is to contact support after installation.
Does the trial include every third-party player licence?
No such inclusion has been established; player software terms are separate.
