01 · Choose your screen
Find the right device guide. An Android APK is different from an app for Apple TV, Tizen, webOS or Vega OS.
Explore →Install your player, then request a one-day Pro Max trial on WhatsApp. Prepare the device details and understand the next steps.

Request the one-day Pro Max free trial after your player is installed. Begin on the device you use each evening, with its normal connection and settings.
Find the right device guide. An Android APK is different from an app for Apple TV, Tizen, webOS or Vega OS.
Explore →Use the supplied Pro Max download or a verified publisher link. Keep the app licence and service account details separate.
Explore →Message +44 7532 814802 after installation for a one-day Pro Max trial. Tell us your device and player name.
Explore →Tell the team which model you use, which app is open and when you would like to start. The request builder prepares that message without asking for a password or device key.
Prepare my trial requestSupport confirms activation and the start time in the private conversation. Opening a download alone does not start the service account.
Find the Live, Movies and Series areas, try remote navigation and see which audio or subtitle tracks your chosen programmes carry. A comfortable interface matters as much as finding the download.
If something fails, note the exact symptom. A loading circle, rejected login and missing guide are different problems. The support builder helps describe the one you see.
Describe a problemReview the full total, intended account and order conditions before payment. This website does not automatically convert the trial into a paid subscription.
See subscription pricesInstall the appropriate player, open it, then message the WhatsApp team. Tell us the device and player name. The trial request builder prepares those details for you. Support confirms the actual activation in the private conversation.
The supplied Android APK is on the downloads page. Its manifest identifies package com.promax.ott, version 3.9, with Android 6.0 as the minimum version. Use that page rather than an APK file sent by an unknown account. The file has not been subjected to a malware or publisher-trust audit.
A player licence and a streaming subscription are separate purchases unless your written order explicitly says otherwise. A player activation screen may concern only the app. Keep player purchase receipts separate from service activation messages so support can identify the right account.
No. Resolution depends on the individual source, the player, the display and the connection. Upscaling a lower-resolution picture is different from receiving a native 4K source. A trial is useful for seeing how your usual programmes look on your own screen.
A device installation count and an account’s simultaneous-stream allowance are different. A universal screen allowance is not published here. Ask support for the connection limit attached to your specific order before running more than one stream.
The order page prepares a WhatsApp enquiry with your selected plan and listed total. It does not process card payments or automatically provision an account. Support provides the next purchase steps for your order; there is no payment-success screen on this website.
Install the app for your screen, then WhatsApp the Pro Max team for a one-day free trial. Already watching? Go straight to the viewer help desk.