LG webOS player troubleshooting
Separate an LG app-store problem from player activation, service login and playback.
Explore → Pro Max 4K OTT
Pro Max setup, account & viewing guides
Find device installation, player activation, playlists, programme-guide, networking, account and reseller support guidance.
The guide library
Find the route for your task.
A useful guide starts with the screen, account or setting you need help with. Choose a collection below, or use site search for a particular error or technical term.
Specific device questions
A guide for the screen in front of you.
Samsung Tizen player setup guide
Choose a Samsung TV application for the actual model, then keep the player and Pro Max account setup separate.
Explore →MAG box setup: model, portal & service access
Understand a MAG receiver’s software family and the account method it needs before changing portal settings.
Explore →MAG box picture, sound & playback settings
Separate receiver output, interface graphics and the format of the programme when adjusting a MAG setup.
Explore →Android phone playback settings
Use readable subtitles, natural picture shape and a sensible audio path on an Android phone.
Explore →Browse the guides
Start & subscribe
Pro Max subscription plans and USD prices
Compare 1, 3, 6 and 12-month Pro Max totals in USD, understand the monthly comparison and prepare an order enquiry.
Explore →Pro Max one-day free trial after player installation
Install your player, then request a one-day Pro Max trial on WhatsApp. Prepare the device details and understand the next steps.
Explore →Pro Max 1-month subscription
Choose the Pro Max 1-month subscription at $9.99 USD total. Compare the term, activation steps and renewal options.
Explore →Pro Max 3-month subscription
Choose the Pro Max 3-month subscription at $24.99 USD total. Compare the term, activation steps and renewal options.
Explore →Pro Max 6-month subscription
Choose the Pro Max 6-month subscription at $39.99 USD total. Compare the term, activation steps and renewal options.
Explore →Pro Max 12-month subscription
Choose the Pro Max 12-month subscription at $54.99 USD total. Compare the term, activation steps and renewal options.
Explore →What to Confirm Before Ordering
Before paying, obtain a written confirmation of the final price, purchased period, simultaneous connection limit, payment recipient, activation process and applicable cancellation or refund terms.
Explore →Compare Pro Max 4K OTT Subscription Plans
All four published subscription options differ by purchased duration and total price.
Explore →IPTV Trial Evaluation Checklist
Use a trial to answer specific questions about your final device, player and connection.
Explore →Prepare a one-day trial request
Put the device, player and preferred start in a WhatsApp draft.
Explore →Compare subscription term costs
Compare current listed totals without assuming future renewal prices.
Explore →Browse the guides
Devices & players
Pro Max APK download & installation information
Download the supplied Pro Max Android APK, view version and compatibility information, and find verified player installation routes.
Explore →The Pro Max 4K OTT player: an inside look
Explore original Pro Max app screenshots, live television navigation, movie and series browsing, plus Android download and activation help.
Explore →TiviMate player setup & publisher links
Find the TiviMate publisher route, installation choices and the difference between player activation and Pro Max service access.
Explore →OTT Navigator player setup & publisher links
Find the OTT Navigator publisher route, installation choices and the difference between player activation and Pro Max service access.
Explore →VLC player setup & publisher links
Find the VLC publisher route, installation choices and the difference between player activation and Pro Max service access.
Explore →Smarters Pro player setup & publisher links
Find the Smarters Pro publisher route, installation choices and the difference between player activation and Pro Max service access.
Explore →IBO Player player setup & publisher links
Find the IBO Player publisher route, installation choices and the difference between player activation and Pro Max service access.
Explore →Pro Max setup on Fire TV: Fire OS & Vega OS
Identify your Fire TV model and operating system before choosing a player. Android APK support differs between Fire OS and newer Vega OS devices.
Explore →Pro Max device & player guide
Choose a setup route for Google TV, Fire TV, Apple devices, smart televisions, computers and set-top boxes.
Explore →IPTV Setup on Android and Google TV
Use a TV-compatible player from a trusted source and navigate it with the actual remote. Do not assume a phone-only app works well on a television.
Explore →Player Activation and Service Login
Player activation and subscription login are different steps. A player licence unlocks software features; a service account supplies the confirmed access and connection allowance.
Explore →How to Select an IPTV Player
The right player matches your operating system, account format and controls. Compare those requirements before paying for software or entering credentials.
Explore →IPTV Setup on Chromecast and Casting
Casting from a phone and installing a player on a Google TV device are different workflows. Confirm which hardware and player feature you intend to use.
Explore →What to Check in a Streaming Device
Choose a device by confirmed app support, account format, decoding, controls and network connections.
Explore →IPTV Device Compatibility Checks
Compatibility is a combination of device operating system, available player, accepted account format, decoding and network conditions.
Explore →IPTV Setup on Enigma2 Devices
Enigma2 configuration depends on the receiver image and chosen plugin. Use documented methods for that image and protect any playlist credentials.
Explore →IPTV Setup on iPhone, iPad and Apple TV
Choose a player whose current App Store listing supports the exact Apple device. iPhone, iPad and Apple TV support are separate publisher decisions.
Explore →IPTV Setup on macOS
Choose a player supported on the installed macOS version and hardware. A Windows or Android installer is not a macOS installation route.
Explore →IPTV Setup on MAG and Formuler Devices
MAG and Formuler devices can use different interfaces and account methods. Confirm the exact model and the provider’s intended portal or player setup.
Explore →Home Network Preparation for IPTV
Prepare the final viewing connection, reduce avoidable household load and compare actual playback under normal conditions.
Explore →IPTV Setup on Nvidia Shield
Use a television-oriented player supported on the device’s software. Test remote controls and decoding on the actual source rather than assuming every format plays.
Explore →Roku IPTV Compatibility
Confirm a current Roku-supported application and its account method before buying access for a Roku device. An Android APK supplied on this site is not a Roku installation route.
Explore →IPTV Setup: Account, Player and Device
Set up the chosen player on the intended device, use the account method confirmed by support, then test playback and the connection limit.
Explore →IPTV Setup on Samsung and LG Smart TVs
Identify whether the television uses Tizen, webOS or another operating system before selecting a player. Model and region can change store availability.
Explore →IPTV Setup on Windows
Use a trusted Windows player and confirm that it accepts the account format. Keep credentials out of shared screenshots and saved files accessible to other users.
Explore →Streaming device images
Device illustrations and reference photographs for choosing the right operating-system route.
Explore →Find your device setup route
Match the actual operating system to its installation guide.
Explore →Prepare a device handover
Use a printable checklist without exporting credentials.
Explore →Browse the guides
Support & viewing
Find and organise series in your player
A practical guide to series browsing, seasons, episodes, watchlists and keeping your place in a programme.
Explore →Pro Max 4K OTT features & app tour
Explore the Pro Max app layout, subscription choices, device guidance, support and practical viewing tools.
Explore →Pro Max 4K OTT frequently asked questions
Answers about Pro Max subscriptions, one-day trials, APK downloads, reseller credits, devices, player activation and support.
Explore →Contact Pro Max 4K OTT support
Contact Pro Max 4K OTT on WhatsApp for trial requests, subscriptions, reseller enquiries and device setup help.
Explore →Streaming data usage calculator
Estimate decimal gigabytes from bitrate and viewing time. Useful for planning data-capped home and mobile connections.
Explore →Home streaming bandwidth planning calculator
Estimate shared household bandwidth from stream count, bitrate and other traffic, with a clearly stated planning allowance.
Explore →4K Streaming Requirements
A working 4K setup needs an available 4K source, compatible decoding and display, and sustained network delivery.
Explore →IPTV Account Expiry and Connections
Keep the confirmed subscription period, expiry and concurrent connection allowance in a private record.
Explore →Protect IPTV and Reseller Credentials
Keep account passwords, tokenised playlists, panel logins and device-registration details private. If a credential is exposed, use the verified recovery or support route to replace it.
Explore →Fix IPTV Audio and Video Sync
First determine whether the audio delay affects one item, every item or only an external sound system. Compare the same item with the TV speakers before changing delay controls.
Explore →Fix IPTV Buffering Step by Step
Diagnose buffering by changing one variable at a time: source, account usage, device, player and network.
Explore →Pro Max channels & viewing categories
Ask support to confirm the categories and specific items available for your order.
Explore →Video Codecs and IPTV Playback
H.264, H.265/HEVC and AV1 are video codec families.
Explore →Content and Regional Availability
Content availability must be confirmed for the actual account and intended region. A list of interests, a saved favourite or a logo on a website does not guarantee an available stream.
Explore →How to Prepare an IPTV Support Request
A useful support request states the exact problem, scope and comparison result. “Not working” does not distinguish an account, player, source or network failure.
Explore →EPG and Catch-Up TV Explained
An EPG is programme schedule information supplied for supported items.
Explore →Ethernet Checks for IPTV
A wired Ethernet comparison can help distinguish Wi-Fi problems from account, player or source problems.
Explore →HD, Full HD and 4K Compared
HD, Full HD and 4K are resolution categories; they do not by themselves describe bitrate, source detail, colour quality or playback stability.
Explore →International Categories and Language Choices
Evaluate international categories by the actual programme, language track, subtitle and time-zone behaviour you need.
Explore →Internet Speed and IPTV Playback
Playback needs sustained delivery for the actual source bitrate, plus enough capacity for other household traffic.
Explore →Family Viewing and Player Controls
Check actual content and the selected player’s controls before using a setup for children or shared family viewing. A category label alone is not an age-suitability guarantee.
Explore →Live Event Viewing Preparation
Prepare the device and network before the event, then confirm whether the actual event and source are available.
Explore →Troubleshoot IPTV Login Problems
When credentials are rejected, first confirm the account is active and that the selected player login method matches the values supplied.
Explore →M3U Playlist Setup and Privacy
An M3U playlist is a list of media references.
Explore →On-Demand Movies and Series Checks
Evaluate on-demand availability using the actual title, language, playback and account conditions. This website does not publish a verified movie or series count.
Explore →Plan Simultaneous IPTV Viewing
Plan concurrent viewing by the account allowance confirmed for the order. Saving an account on several devices does not automatically authorise simultaneous playback on all of them.
Explore →Live News Category Checks
Confirm the news items and language tracks available for your account. A category name or displayed broadcaster logo is not a guarantee of a particular feed or editorial viewpoint.
Explore →Parental Controls in IPTV Players
Use the parental controls actually provided by the selected player and device.
Explore →Payment and Order Confirmation Checklist
Confirm the order details and recipient through the website’s published contact before sending payment.
Explore →Playlist, Credentials and Portal Methods
Playlist URLs, separate server credentials and device portals are different account methods.
Explore →Improve IPTV Picture Quality
Picture quality depends on source quality, bitrate, decoding, display settings and network delivery.
Explore →Renew an IPTV Subscription
Confirm the existing account, current expiry, renewal period and final price before paying.
Explore →Service Status and Incident Questions
This website does not provide a live service-status monitor.
Explore →Audio Language and Subtitle Controls
A player can select only audio and subtitle tracks supplied for the chosen item. An app preference does not create a missing language track or subtitle file.
Explore →Pro Max 4K OTT Support
Contact support on WhatsApp at +44 7532 814802 or by email at [email protected].
Explore →Using a Streaming Account While Travelling
Confirm the account’s region, device and network conditions before travelling.
Explore →IPTV Troubleshooting by Symptom
Start with the actual symptom and compare one variable at a time. Account status, source availability, player decoding and the network can produce similar-looking problems.
Explore →Wi-Fi Checks for IPTV Playback
Test Wi-Fi on the actual viewing device and location.
Explore →International IPTV Setup and Availability
International setup depends on the device, player, account, network, language preferences and the availability confirmed for the intended region.
Explore →Server-Style IPTV Login Details
Some players accept a server address, username and password as separate fields.
Explore →International viewing, country flags & language guides
Explore country-by-country viewing notes, language preferences and programme-guide time settings for an international Pro Max household.
Explore →Pro Max app screenshots
Original Pro Max screens: home navigation, live categories, movies, series and player controls.
Explore →Sports competition artwork
Football, motorsport, basketball, American football, baseball and hockey artwork used in the viewing guides.
Explore →Film, series & entertainment artwork
A closer look at the film, series and broadcaster artwork supplied for the viewing guide.
Explore →Viewing and interface images
The supplied viewing scenes and interface illustrations used to introduce streaming topics.
Explore →Pro Max 4K OTT premium card collection
Browse all 124 Pro Max cards, including subscription boxes, reseller pricing, sports, OTT artwork, app screenshots and country themes.
Explore →Prepare a useful support message
Describe the symptom, timing and comparisons without credentials.
Explore →Prepare a subscription renewal request
Keep the intended term, total and renewal request together.
Explore →Customer-term credit costs by package
Compare each term at all four published unit rates.
Explore →Keep a playback comparison log
Record what happens on the actual viewing device.
Explore →Calculate a programme-guide time difference
Compare the same programme’s guide and expected date and time.
Explore →Compare source and screen aspect ratios
See fitting, bars and cropping without stretching the picture.
Explore →Prepare your viewing preferences
Record audio, captions and interface choices for your setup.
Explore →Compare the supplied APK file hash
Compare a local file with the included Android build’s SHA-256.
Explore →New to Pro Max? Start with your screen.
Find the right player, request the one-day trial and choose a term after getting comfortable.
Explore →Help for the account you already use
Find the next step for sign-in, playback, guide timing, renewals or a support brief.
Explore →Browse the guides
Business & reseller
Pro Max reseller panel and credit packages
Compare Starter, Growth, Professional and Enterprise. See exact USD rates, term deductions and working credit-planning tools.
Explore →Pro Max Starter: 10 reseller credits
Starter: 10 credits for $228.90 USD at $22.89 per credit. Read the term costs and prepare an enquiry.
Explore →Pro Max Growth: 25 reseller credits
Growth: 25 credits for $547.50 USD at $21.90 per credit. Read the term costs and prepare an enquiry.
Explore →Pro Max Professional: 50 reseller credits
Professional: 50 credits for $1024.50 USD at $20.49 per credit. Read the term costs and prepare an enquiry.
Explore →Pro Max Enterprise: 100 reseller credits
Enterprise: 100 credits for $1899.00 USD at $18.99 per credit. Read the term costs and prepare an enquiry.
Explore →Reseller credit cost & gross difference calculator
Calculate an allocation’s credit cost using the published Pro Max unit rates. Keep gross difference separate from profit.
Explore →Artwork, Screenshots and Trademark Notice
POLICY AND RESPONSIBLE USE
Explore →Planning an IPTV Reseller Business
A reseller plan needs confirmed wholesale terms, a credit cost model, an honest customer offer and enough support capacity.
Explore →IPTV Reseller Credits Explained
Reseller credits are units held in a panel balance. The price of a credit and the number of credits deducted for a customer action are separate facts; both are needed to calculate cost.
Explore →Accurate IPTV Reseller Marketing
Describe the service you can actually deliver: confirmed plan periods, prices, connection limits and supported setup routes.
Explore →Reseller Customer Onboarding
A customer handover should identify the purchased period, confirmed connection limit, setup method and support route.
Explore →Reseller Panel Operations Guide
Use a reseller panel to perform the supported customer-account actions, then reconcile the credit balance and expiry.
Explore →Reseller Support and Escalation
Collect the smallest useful diagnostic record before escalating a customer problem: device, player version, affected item, time, exact symptom and checks already tried.
Explore →Subscriptions and Reseller Packages Compared
A subscription purchases access for a confirmed period. A reseller package purchases credits for supported panel actions. Buying player software is a third, separate transaction.
Explore →Plan customer subscription credits
Calculate a mixed customer batch using the published deductions.
Explore →Compare packs for a credit requirement
See purchase cost, whole packs and unused credits separately.
Explore →Calculate a mixed inventory unit cost
Use the quantities actually bought to find a weighted rate.
Explore →Plan a reseller credit buffer
Use your balance, reserved work and observed daily use.
Explore →The Pro Max reseller workbench
Keep rates, term deductions and practical inventory planning together.
Explore →Browse the guides
Website information
Pro Max website privacy information
How this static website handles order enquiries, search, external links and the information you choose to send to support.
Explore →How the Pro Max guides are prepared
Our approach to clear setup guidance, primary sources, commercial references, corrections and source limitations.
Explore →Player documentation & plan comparison checklist
Find official player and platform documentation, then compare the full plan price, account terms and device requirements.
Explore →About Pro Max 4K OTT
Pro Max 4K OTT publishes IPTV subscription plans, reseller credit packages and player setup information at promax4k.tv.
Explore →Responsible Account Use
POLICY AND RESPONSIBLE USE
Explore →Website Accessibility Information
POLICY AND RESPONSIBLE USE
Explore →Cookies and External Services
POLICY AND RESPONSIBLE USE
Explore →Service and Information Limitations
POLICY AND RESPONSIBLE USE
Explore →Copyright Concerns and Contact
POLICY AND RESPONSIBLE USE
Explore →IPTV Rights and Service Information
POLICY AND RESPONSIBLE USE
Explore →How to Request an Order or Refund Review
POLICY AND RESPONSIBLE USE
Explore →Responsible IPTV Evaluation
POLICY AND RESPONSIBLE USE
Explore →Order Terms and Required Confirmations
POLICY AND RESPONSIBLE USE
Explore →Pro Max logo & favicon downloads
Download the Pro Max mark, logo variants and matching favicon artwork used on the promax4k.tv website.
Explore →Your evening starts here
Get the player ready. We’ll help with the rest.
Install the app for your screen, then WhatsApp the Pro Max team for a one-day free trial. Already watching? Go straight to the viewer help desk.