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Separate the service login and player activation.
Explore → Pro Max 4K OTT
Help for the account you already use
Find the next step for sign-in, playback, guide timing, renewals or a support brief.
Start with the useful step
Help for the account you already use
Find the next step for sign-in, playback, guide timing, renewals or a support brief.
One place for the facts
Service, player and account are different records.
The player is software. A service account has its own access and conditions. A player licence, subscription term and credit balance are different purchases or records. Knowing which one you need helps the next question reach the right place.
Read the published plan pages for listed prices and the private support conversation for the intended account, activation and purchase arrangements. No public guide or calculator changes an account.
Need a person?
Give the team the useful details.
WhatsApp +44 7532 814802. Include your device or business task and a short description. The support builder helps structure the question while keeping credentials out of public notes.
Prepare a support messageYour evening starts here
Get the player ready. We’ll help with the rest.
Install the app for your screen, then WhatsApp the Pro Max team for a one-day free trial. Already watching? Go straight to the viewer help desk.