Pro Max 4K OTT

Why favorites can disappear after channel identifiers change

A player can associate favorites with an internal stream identifier rather than only the visible name.

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Choose the import method your player supports. Keep your own playlist address and login private.
Playlist troubleshooting

The answer, with the useful detail.

A player can associate favorites with an internal stream identifier rather than only the visible name. If the service rebuilds catalogue entries or the profile is reimported differently, a familiar channel can receive a new identifier. The station may still be present while the old favorite no longer points to it.

Search the full lineup first

A missing favorite is not proof that the channel was removed. Search outside the favorites view and compare the station edition. If it is present, adding the current entry again may be a local repair.

Keep local organization portable where supported

A settings export can preserve favorites, but only if the reader supports it and the identifiers remain meaningful. Backups can contain credentials. Store them privately and do not assume an export from another player will be compatible.

Report a pattern rather than one label

If many favorites break after a catalogue refresh, note when it happened and which groups are affected. A source identifier change is different from a household member accidentally removing one favorite.

A practical sequence

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An example to work through

A station called City News can remain in the list under a new stream id while the old favorite points to an entry no longer returned by the source.

Questions about this topic

Does the same name guarantee the same internal id?

No. Display names and internal identifiers can change independently.

Can every backup restore favorites across players?

No. Export formats and matching behavior differ.

Sources

Related reading

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