Set up the chosen player on the intended device, use the account method confirmed by support, then test playback and the connection limit. Installing a player does not create subscription access.
Before you start
- A compatible device and trusted player source.
- The actual login format and active account confirmation.
- Any separate player licence requirements.
- The purchased period, expiry and simultaneous connection allowance.
Set up and check the result
- Follow the platform-specific player installation route.
- Enter only the privately supplied server, playlist or portal details.
- Test one live item and one on-demand item.
- Check EPG times, audio and subtitles where supplied.
- Stop other playback sessions when testing an account with a limited allowance.
- Record the device and player version privately so later problems can be compared.
Choose the correct device guide
Use the guide for your actual OS. Samsung and LG televisions, Fire TV, Android TV, Apple devices and desktop computers do not share one universal installation method.
If setup does not work
Read the exact error, compare a second item and confirm account status before reinstalling. Use the login guide for rejected credentials and the buffering guide for intermittent playback.