Pro Max 4K OTT

Constant audio-video offset

A constant offset means sound stays early or late by roughly the same amount. Read the explanation, worked example and practical next steps in the Pro Max journal.

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Film and series artwork beside Pro Max guidance on choosing audio and subtitles.
Spoken language and subtitles are separate choices. Use the tracks available on the programme itself.
Audio and subtitles

The answer, with the useful detail.

A constant offset means sound stays early or late by roughly the same amount. A supported delay adjustment can correct a stable mismatch, but first identify whether it affects one source or the entire output chain. Keep the original value and change one control at a time. Measure the direction before choosing an adjustment: sound arriving early needs a different correction from sound arriving late. A single repeatable cue, checked again later in the programme, is more useful than changing several offsets until an unrelated scene seems acceptable.

Use a clear cue

A visible clap or close dialogue is easier to judge than distant action. Use a close-up with a clear consonant, a visible clap or another sound tied to an obvious visual event. Replay the same moment after each small change and judge from the normal listening position. Distant explosions or stadium sound can naturally arrive apart from the image and are weak references. Confirm the gap remains similar at another point before treating it as a constant offset rather than drift or a source transition.

Check scope

All sources out of sync suggests a display or audio-chain setting. Compare at least one other item through the same speakers, then compare another supported audio route if available. A stable offset affecting many items suggests the common TV or audio chain; a single title may need a local correction or source report. Record whether the soundtrack leads or follows the picture. This scope check prevents a permanent household-wide adjustment from breaking correctly aligned material merely to compensate for one unusual track or edition.

Avoid double correction

Player and soundbar delays can add together. Write down the values in every device that exposes delay, then choose one appropriate place for the correction. Controls may describe positive values as delaying audio, advancing subtitles or shifting a track, so their signs are not interchangeable. Some can only add delay. Apply a small documented change, test the same cue and leave other controls untouched. Reset title-specific changes after viewing if the player does not store them only for that item.

A practical sequence

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An example to work through

Sound is consistently 200ms late through a particular audio output but does not drift further. A visible clap stays ahead of its sound by the same amount at both the start and middle of a recording. The viewer checks the control's direction and applies one supported correction, avoiding a second soundbar adjustment that would have doubled or reversed the intended change.

Questions about this topic

Does positive delay always mean the same thing?

Control conventions vary; check the app labels. Read the specific control's description; identical signs can represent different timing operations in different apps.

Will one offset fix drift?

No. A changing gap needs investigation of timing or clocks rather than one fixed shift.

Sources

Related reading

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