Pro Max 4K OTT

Fix clipped OTT Navigator menus by checking overscan before margins

If menu edges are cut off in OTT Navigator, inspect the television’s picture sizing or overscan settings first.

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OTT Navigator

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If menu edges are cut off in OTT Navigator, inspect the television’s picture sizing or overscan settings first. The app also documents visual margins as a fallback. Avoid changing the media’s aspect ratio to solve a clipped interface, because interface boundaries and video framing are different problems. Compare interface boundaries before touching video framing. When the same edge is missing across several screens, the common display path is a better starting point than changing a channel's aspect ratio or resetting its account.

Check other screens

If the TV launcher or other apps are clipped too, the display’s sizing is a stronger suspect than one player’s layout. Check a home-screen tile near each edge and another app on the same input. If only the player is clipped, review its layout and margin settings; if several interfaces lose their edges, inspect the television or box display sizing. Keep a note of the current setting so you can reverse a test that makes borders, scaling or text alignment worse.

Prefer the display-level correction

Use the television’s documented fit-to-screen or overscan controls for that HDMI input. Model-specific names differ, so consult the manufacturer rather than choosing a random zoom mode. Find the exact input's screen-fit control in the television manual, since picture settings may be stored separately for each HDMI port. Choose the supported mode that displays the full source frame rather than zooming to remove black bars. A mode name copied from another manufacturer's guide may not exist on your set or may describe a different scaling action.

Use app margins when appropriate

If the display cannot be adjusted adequately, review the player’s visual margin control. This compensates for the visible area without changing provider credentials or stream quality. Adjust the player's documented visual margins only after checking the shared display path, then verify all four menu edges and normal playback. Keep media crop and aspect-ratio controls separate, because they affect the video image instead of repairing a clipped menu boundary. A margin workaround changes placement in the usable area; it does not restore pixels lost through an inappropriate display zoom mode.

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An example to work through

An HDMI input using an overscanned picture mode can hide the left edge of menus in several apps at once. Correct the supported screen-fit setting for that input and recheck all app edges. If the display cannot be adjusted sufficiently, use the player's documented visual margins while leaving the media's aspect ratio unchanged.

Questions about this topic

Will a subtitle-size change restore clipped menu buttons?

No. It changes a different part of the interface.

Does changing margins improve source resolution?

No. It adjusts the interface’s visible placement.

Sources

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